• Free UK standard delivery

    When you spend £80 or over

  • 10% off your next order

    When you join our mailing list

  • Terms of service

    Promotional codes

    From time to time, Pollyanna Harmsworth will be offering a number of different promotional codes at any given time, which can be used exclusively online to receive the stated discount. The following conditions apply:

    1. No single code can be used at the same time as another promotional code, unless stated otherwise.
    2. Promotional codes are only valid until their own individual expiry dates.
    3. Codes are only valid on full price items and won’t work with special offers or items on sale.
    4. These terms & conditions apply to all promotional codes issued through 3rd party partners.
    5. No cash alternatives.
    6. Promoter: Pollyanna Harmsworth, 20 West End Terrace, Winchester, Hampshire SO22 5EN

     

    Products

    All products are subject to availability. If an order is going to take longer to produce than stated, we will endeavour to procure it for you as quickly as possible, but will give you the option to cancel your order if you would rather not wait.

     

    Delivery and despatch – UK

    Please allow up to 4 weeks for delivery of your order from sign off of your proof. All UK orders under £80 are subject to a delivery charge of £5-12 (unless a promotion is running and Free postage is offered). FREE UK delivery is applied for orders of £80 or more.

     

    Delivery and despatch – overseas

    We can only accept orders for UK delivery online at present. For orders outside the UK please contact us by email and we will do our best to help.

    Disclaimer: We cannot take responsibility for delays in delivery outside of our control including industrial action or severe weather conditions and subsequent disruption to the service.  We endeavour to make our customers aware should a situation arise and to know when to expect delays.

     

    Receiving your order

    Please ensure that somebody is available to receive your parcel, unless special delivery instructions have been entered into the checkout section of the site. Any charges incurred for re-delivery will be the responsibility of the customer.

    Tax

    All prices shown include VAT at 20%.

     

    Electronic communications

    As an existing customer Pollyanna Harmsworth will contact you electronically from time to time, using the information you provide us with when you buy from us online. We will use this information to provide you with details of special offers and the latest news. This information helps us understand a little more about you, our consumers, but please be assured that we never share your details with third parties unless you have opted in to receive communications from one of our partners. All data is controlled by Pollyanna Harmsworth. By signing up to our newsletter you are confirming that you are over 13 years of age.

     

    Complaints

    We welcome all feedback and will endeavour to deal with any problems experienced by our customers within 5 working days. If you have any feedback, comments or complaints, then please get in touch with us either by email or using the contact numbers on the Contact Us page.

    Use of this site is governed by English Law.